Privacy Policy

1. Data Controller

The controller of personal data is:
MAONA d.o.o., Piran,
7 Cankarjevo Nabrežje,
6330 Piran

Registration number: 5317649000
Tax ID number: SI67687377
Email: info@maona.si

2. Purpose of the Collection and Processing of Personal Data

We collect and process participants’ personal data exclusively for the following purposes:
– registration and organization of trips, excursions, guided tours, and other Maone programs,
– providing information about the program and organizational details,
– issuing invoices and fulfilling contractual and legal obligations,
– informing participants about new programs and offers (with the individual’s consent).

3. Types of Personal Data Collected

When you register, we collect the following information:
– first and last name,
– address,
– contact information (phone, email),
– date of birth (if required for registration or insurance),
– any information necessary for the trip (e.g., ID number, special dietary requirements, etc.),
– payment information.

4. Legal Basis for Processing

Personal data is processed:
– based on the performance of a contract or registration for an event (Article 6(1)(b) of the GDPR),
– based on a legal obligation (e.g., for accounting records),
– based on the individual’s consent to receive notifications about upcoming programs (Article 6(1)(a) of the GDPR).

5. Retention of Personal Data

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or in accordance with applicable regulations (e.g., 10 years for accounting records).
After this period has elapsed, the data is permanently deleted or anonymized.

6. Disclosure of Personal Data

Data may be disclosed exclusively to contracted processors (e.g., travel agencies, insurance companies, carriers, or accommodation providers) when necessary for the implementation of the program.
Data is not transferred outside the EU.

7. Individual Rights

An individual has the right to:

  • the right to access your personal data,
  • to have the data corrected, erased, or the processing restricted,
  • until you object to the processing,
  • regarding data portability,
  • until consent to the processing of personal data is withdrawn (if consent has been given).

An individual may submit a request at any time to info@maona.si.

8. Personal Data Security

Maona d.o.o. ensures that appropriate technical and organizational measures are in place to ensure the secure processing of personal data and to prevent unauthorized access, alteration, loss, or disclosure.

9. Appeal

If an individual believes that a violation has occurred in connection with the processing of their personal data, they may file a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).